Terms and Conditions

1. General Sales Conditions Application

1.1 All orders placed through Internet to Coffee And Food Investimenti Srl or to any of its partner companies (“LINO’S COFFEE”) are ruled through this General Sales Conditions, written in observance of norms in force regarding agreements stipulated outside commercial areas. When placing an order, you declare you have read, understood and accepted this General Sales Conditions.
1.2 When consulting this website you implicitly accept the Use Conditions and the foreseen Rules regarding Privacy via Internet that can be consulted and are applied on this website. LINO’S COFFEE therefore invites you to carefully read such Conditions and Rules before using any service supplied in our website.
1.3 LINO’S COFFEE reserves the right to amend these General Sales Conditions publishing a new version on this website. The General Sales Conditions in force at the moment the order is placed will be applied.


2. Registration

2.1 When you register to this website, please make sure that the mandatory information supplied is correct and complete.
2.2 Please keep your personal data updated in this website in case of address or other modification to allow LINO’S COFFEE to offer you an adequate service.


3. Password

3.1 When you register to this website, you will be asked to choose a password. Such password is strictly confidential and therefore must not be given to third persons.
3.2 You are completely responsible for the use of your password and for all orders placed using such password even if made without your knowledge.
3.3 In case you know or suspect that someone else knows or is using your password, please inform LINO’S COFFEE immediately calling the phone numbers specified on the website.


4. Orders

4.1 When transmitting one order through this website, you are obligated to purchase the products you have selected in conformity with this General Sales Conditions.
4.2 The orders transmitted to LINO’S COFFEE through this website may be subject to restrictions in terms of minimum or maximum quantity, which may be indicated when the order is placed.
4.3 LINO’S COFFEE offers its products in this website upon warehouse availability.


5. Order confirmation

5.1 The order placed through this website is not a binding obligation until such order is confirmed by LINO’S COFFEE through a confirmation email sent to the email address indicated by you.
5.2 LINO’S COFFEE reserves the right to refuse any order, especially in case of previous unpaid orders and/or payment delays.
5.3 The data registered by LINO’S COFFEE is a proof of the order placed and of the entire transaction. The data registered through the payment system is an evidence of the financial transaction.


6. Prices

6.1 The prices applied to items ordered are those published in this website the date the order is placed. Such prices include VAT, if foreseen by norms in force.
6.2 Delivery expenses are invoiced according to the fees indicated in this website at the date when the order was placed. Such fees are calculated considering the order amount.
6.3 LINO’S COFFEE reserves the right to modify its prices and delivery fees at any time and to cancel an order in case of data or system calculation error. In case of cancellation, you will be informed as soon as possible via email and you will be able to place a new order.


7. Customs Norms

7.1 When you order products that must be delivered to a country other than LINO’S COFFEE delivering country, you will be considered as authorized importer and you must observe laws and norms in force in the country where such items are received.
7.2 You might be subject to import fees or taxes when the goods arrive to your country. Any customs additional cost will be paid by the customer. We do not have any control on these expenses and we do not know their amount. The customs policy varies from one country to the other and local customs must be contacted for further information.


8. Delivery

8.1 All orders confirmed by LINO’S COFFEE will be delivered to the address you specified when the order was placed.
8.2 LINO’S COFFEE will guarantee, as far as possible, the delivery within 10 working days from the date the order is placed.
8.3 Deliveries can be exclusively made to countries indicated in this website.
8.4 SDA is the Express Courier used for deliveries in Italy. For deliveries in other countries delivery charges are calculated from ITALY and the courier used is FedEx. It is possible to choose between 2 delivery rates abroad, FedEx International Economy and FedEx International Priority.
For informations about schedules http://www.fedex.com/it_english/shipping-services/international/export/index.html


9. Goods verification

9.1 It is your responsibility to check quantity and condition of goods when they are received.
9.2 If any item is found damaged or if non conformities are found regarding the quantity ordered, it must be notified to the carrier and the shipping document must be signed conditionally, LINO’S COFFEE must also be informed within 7 days from the goods reception date, supplying, if possible, proof of damage and/or quantity difference. In this case, LINO’S COFFEE will previously check and then replace the missing or damaged goods to comply with your order.


10. Right to Claim

10.1 You’ll have the right to refuse the ordered goods that resulted not in conformity with your expectations, communicating it to LINO’S COFFEE calling phone number 00390 521 345016 or sending an email to linospresso@linoscoffee.com.
10.2 LINO’S COFFEE will exclusively accept returned goods if they are in good conditions and in its original pack including the relevant invoice.
10.3 If goods have been returned as described above, LINO’S COFFEE will issue a credit note and will refund the cost of the returned goods plus the relevant delivery expenses invoiced within a maximum of 30 days from the date the returned goods are received. Returning transportation expenses will be paid by the customer.


11. Payment

11.1 The goods will be paid when the order is placed, through credit card or cash on delivery (cod); the relevant information must be specified by the customer when the order is placed.
11.2 Payments made through credit card are immediately executed. Your credit card information will be encrypted during the transaction for safety reasons.


12. Warranty

12.1 Machines purchased through this website are covered by a manufacturer’s warranty observing specific clauses and conditions included in the product’s original documents.
12.2 Please read the product’s documentation for further information on the manufacturer’s warranty; it does not, in any case prevail against legal norms in force.


13. Technical assistance service

13.1 For any question or problem regarding the machine’s operation, maintenance or technical assistance service please contact LINO’S COFFEE calling the following phone number 00 39 521345016.
13.2 If the problem cannot be solved through the phone assistance, LINO’S COFFEE will suggest a series of convenient technical assistances.


14. Limit of liability

14.1 Pictures and texts that illustrate or describe the products included in this website are not bonded by contract obligations and are only published for information purposes. LINO’S COFFEE declines any liability in case of error or omission on pictures or texts included in this website.
14.2 In case of delivery to countries other than those to which LINO’S COFFEE normally delivers, LINO’S COFFEE declines any liability if the products do not observe laws and norms in force in the country where goods will be delivered or in case of electrical or other type of inconsistency.
14.3 Without prejudice to the importance of these general sales conditions, whatever problem arises regarding products delivered or their delivery failure or any other reason, the relevant claim may not exceed the purchase price of those products that caused the claim. LINO’S COFFEE WILL NOT BE LIABLE FOR INDIRECT DAMAGES, UNFORESEEABLE OR CONSEQUENTIAL, OF ANY KIND (EVEN IF THE POSSIBILITY OF SUCH DAMAGES HAS BEEN OR COULD HAVE BEEN KNOWN BY LINO’S COFFEE) THAT COULD OCCUR REGARDING ITS PRODUCTS, THEIR USE, THEIR SALES OR THIS WEBSITE.


15. Force Majeure

15.1 LINO’S COFFEE will make all the necessary efforts to observe its own obligations. However, LINO’S COFFEE is not liable for delays or failure to deliver caused by circumstances out of its control. Such circumstances include strikes, wars, natural catastrophes and any other event that may impede production, transportation or delivery of products.
15.2 In case of product delivery delay, LINO’S COFFEE will guarantee to comply with its own obligations as soon as possible and it will equally distribute the remaining stock of its own products among its customers.


16. Place of jurisdiction and competent Court

16.1 This General Sales Conditions are ruled by the Italian law or by the norms in force in the country on which the LINO’S COFFEE branch that issues the invoice is registered, in case it is issued by a branch not located in Italy.
16.2 The competent court is the one of Parma in Italy.
09/2009

LINO’S COFFEE SRL
 

USE CONDITIONS

1. Use conditions acceptance and modifications

1.1 The access and use of the websites (the “Websites”) of LINO’S COFFEE SRL (“LINO’S COFFEE”), which includes the companies associated with LINO’S COFFEE, is regulated by these use conditions (the “Use Conditions”). Through the access, research and use of our Websites you admit you have read, understood and unconditionally accepted this Use Conditions, as afterwards amended.
1.2 If we decide to modify our Use Conditions, we will publish an updated version in our Websites. We therefore invite you to periodically consult this Use Conditions to be informed on any modification that may be made.


2. Copyright and intellectual property

2.1 The contents of our Websites and particularly, but not exclusively, texts, brands, logos, diagrams, pictures, videos, sounds, music, layout, design, know-how, technologies, products and procedures are property of LINO’S COFFEE or of its associated companies or are used with the owner’s authorization and are consequently protected by copyright, trademark, patents and any other existent intellectual or property right in conformity with the applicable laws.
2.2 Except for provisions established in the following Point 3, nothing in our Websites may be intended or interpreted as the concession of license or right to use any content of our Website.


3. Websites use

3.1 The contents of our Websites can only be viewed or printed for personal and not commercial use, keeping and reproducing each and any warning regarding the copyrights or any other warning regarding property rights contained in any downloaded information or material. Any other use, including integral or partial reproduction, modification, distribution, transmission or diffusion of the Website contents, in any way is strictly forbidden, unless previously approved by LINO’S COFFEE through written authorization.
3.2 LINO’S COFFEE does not guarantee or declare that the use of any content published in its own Websites does not violate third party rights.


4. Non confidential information

4.1 All personal identification data or information that you may send via Internet to our Websites is protected and treated in conformity with the Privacy Policy found in our Website. LINO’S COFFEE invites you to carefully read its Privacy Policy before sending any personal identification data or information.
4.2 Any other information or material transmitted to LINO’S COFFEE via Internet, through email or in any other way, including data, questions, suggestions, ideas, illustrations or similar material are and will be treated as non confidential material not subject to copyright. Any thing you transmit or publish becomes property of LINO’S COFFEE and may be freely used for any purpose, including and not limited to reproduction, divulgation, transmission, publishing, diffusion and posting. Specifically, LINO’S COFFEE is free to use any idea, concept, know-how or technique contained in such communications sent to the Websites for any purpose including and not limited to development, manufacturing, advertisement and marketing of products that use such information. Any use of this kind is done without compensation to the persons supplying such information or to any other person.
4.3 When forwarding the information, you are assuring that you own the property of the forwarded material/content, which is not defamatory and that LINO’S COFFEE does not violate third party rights when using it. The use of information supplied does not imply any obligation for LINO’S COFFEE.


5. Warranty denial

5.1 WITHOUT PREJUDICE TO PROVISIONS ESTABLISHED IN POINT 6, ALL THE MATERIAL, INFORMATION AND ANY OTHER THING FOUND IN THE WEBSITES ARE SUPPLIED “AS THEY ARE”, ACCORDING TO THEIR AVAILABILITY AND WITHOUT ANY KIND OF EXPLICIT OR IMPLICIT WARRANTY, INCLUDING, AMONG OTHERS THE IMPLICIT MERCHANTABILITY OR SUITABILITY FOR ANY PARTICULAR PURPOSE.
5.2 LINO’S COFFEE DOES NOT GUARANTEE THAT ITS OWN WEBSITES OR THEIR CONTENT CORRESPOND TO YOUR EXPECTATIONS, THAT THEY ARE NOT INTERRUPTED AND THAT THEY ARE IMMEDIATELY UPDATED, SAFE AND FREE OF ERRORS.
5.3 SOME JURISDICTIONS MIGHT NOT ADMIT SPECIFIC WARRANTY LIMITATIONS; THEREFORE SOME LIMITATIONS MIGHT NOT BE APPLICABLE TO YOU.
5.4 Any, verbal or spoken suggestion or information obtained from LINO’S COFFEE or during the use of services offered in the Websites, will not be intended as warranty if not specifically established by this Use Conditions.


6. Limit of liabilities

6.1 The access, use, searches and navigation in our Websites is made at your own risk and peril.
6.2 YOU RECOGNIZE AND ACCEPT THAT LINO’S COFFEE, ANY OF ITS ASSOCIATED COMPANIES OR ANY OTHER PARTY INVOLVED WITH THE CREATION, PRODUCTION OR DELIVERY OF THE WEBSITES ARE NOT LIABLE FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGE, DAMAGES TO REPUTATION, COSTS, LOSS, SALES DROP OR PROFIT LOSS OR ANY KIND OF OBLIGATIONS (EVEN IF LINO’S COFFEE KNEW OR COULD HAVE KNOWN ABOUT THE OCCURRENCE OF SUCH DAMAGES), THAT MAY ARISE AFTER YOUR ACCESS OR USE OR AFTER THE FAILURE TO USE THE WEBSITES OR THEIR CONTENTS.
6.3 ALL THE MATERIAL DOWNLOADED OR OBTAINED IN ANY OTHER WAY WHILE USING OUR WEBSITES IS DONE AT YOUR OWN RISK AND PERIL. LINO’S COFFEE is not liable for any damage or virus that may damage your computer or any other belonging after your access, use or download of any material found in its Websites or any other access or intervention on computerized systems.
6.4 LINO’S COFFEE reserves the right to terminate or interrupt each and any function of its own Websites. LINO’S COFFEE does not accept any responsibility or obligation of any kind due to termination or interruption of its Websites caused by action or omission of LINO’S COFFEE or any third party.


7. Information Modification

The contents of our Websites may include incorrect data or errors. LINO’S COFFEE reserves the right to modify, correct and/or improve such contents in any moment without forewarning; however it does not assume any obligation to do it.


8. Availability of products and services

Our Websites may contain information on LINO’S COFFEE international services and products, but not all of them may be available in each location. The reference to LINO’S COFFEE products or services in the websites does not imply that they are available in your city.


9. Links

9.1 To offer a service to our guests, our Websites might contain links to other Websites that are not managed or controlled by LINO’S COFFEE. LINO’S COFFEE cannot be considered responsible for these sites and denies any liability or obligation regarding their content, legality, accuracy or function.
9.2 The creation of any link to our Websites is forbidden without previous written authorization of LINO’S COFFEE.


10. Miscellaneous

10.1 These Use Conditions represent the entire agreement between LINO’S COFFEE and you regarding access and use of the Websites and their content. Any other term or condition issued by LINO’S COFFEE that regulates its relationship with you, especially regarding any service or product purchase, will complete the Use Conditions; in case of inconsistencies between them, any different term or condition will cancel these Use Conditions.
10.2 If LINO’S COFFEE tolerates any violation committed by you towards any obligation established in these Use Conditions, or if LINO’S COFFEE does not enforce the application of a right agreed by this document or by the law, such behavior must not be interpreted as a renounce to request and impose the application of its own rights.
10.3 If any Use Conditions clause is considered illegal by an existent or future law or norm or by a court sentence, such clause will be considered invalid, but all the other Use Conditions clauses will remain fully in force and applicable to you and LINO’S COFFEE.
10.4 The Use Conditions clause titles have only been included to ease the document’s readability and they do not alter or modify the terms and conditions in any way.

 

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